So the four villains of listening are the Dramatic, the Interrupting, the Lost and the Shrewd. When you're dealing with complex collaborative, constrained, or conflict situations, listening is one of the most important superpowers you have as an entrepreneur. It's a big difference between hearing what somebody says and listening. Listening is situational it's relational and it's contextual. So you'll listen differently in many different situations. One of the great things about or listening is all of us think we're above average. 74.9% either rate ourselves as well about average or a long way above average, and that's our first villian is self awareness. Here is the ninja move for the entrepreneur, get a unfair advantage and learn these three simple questions. Most people relate to their weaknesses more than they relate to their strengths, thus, the villains of listening.