The UnNoticed Entrepreneur
Fellow entrepreneurs share their stories so that us so that we can build a better business.
Hi - mine name is Jim James and I'm your host. In 2019 I started this podcast to help entrepreneurs learn from one another. When I started the Entrepreneurs Organization chapter in Beijing, I realized that the best insights came from people who had already done the work.
If you're running a business; this show is my gift to you. It's hard enough as it is, and I hope that this podcast solves just one problem to help you on your way.
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The UnNoticed Entrepreneur
A 111-year company with millions of clients revitalised, and still going strong; with Joe Hart Global CEO of Dale Carnegie
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In this episode of The UnNoticed Entrepreneur, host Jim James interviews Joe Hart, the Global CEO of Dale Carnegie. Joe talks about how he revitalised the 111-year-old company after joining it in 2015. He talks about modernising the brand, making it more relevant, and the technology overhaul the company underwent, particularly during the COVID-19 pandemic. Joe also emphasises the importance of change management and listening to franchisees and team members in different parts of the world. He spent months listening and understanding the opportunities that people saw in the business, which allowed the company to move faster in the years to come.
He also introduces his new book, entitled, "Take Command," now available on Amazon, co-authored with Michael Crom.
Joe also shares some tips on how to connect with others and understand their perspectives. He emphasises the importance of building a foundation of support, which involves listening, comprehending, and building connections with franchisees and team members. By listening and learning from them, Joe was able to shape the company's plan and develop strategies that brought the company to new heights. Joe's tips for entrepreneurs include being intentional about branding, being open to change, and creating a culture of listening and understanding.
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